Terms of Service

The Service gives you access to AI coaches (currently a Nutrition Coach and a Fitness Coach, with more added over time) that were trained on Hal MacKenzie's coaching methods. The coaches provide general health and fitness education. They are not 1:1 coaching with Hal, and they do not provide medical advice. Please read our Medical Disclaimer, which is part of these Terms.

You must be at least 18 years old and able to form a binding contract to use the Service.

• New subscribers get a 7-day free trial. A valid payment method is required to start the trial, but you will not be charged until the trial ends.
• Unless you cancel before the trial ends, your subscription automatically begins and your payment method is charged $75 per month, plus any applicable taxes.
• Your subscription then renews automatically every month, and you are charged on the same day each month, until you cancel.
• We may change the price with at least 30 days' notice by email. The new price applies from your next billing date after the notice period. If you do not agree, you can cancel before it takes effect.

You can cancel at any time using the customer portal link in your Stripe billing emails, or by contacting hal.mackenzie@gmail.com. If you cancel during the free trial, you will not be charged. If you cancel after that, your access continues until the end of the current billing period and you will not be charged again.

Payments are non-refundable, and we do not give refunds or credits for partial months, except where required by law. When you cancel, you keep access until the end of the period you have already paid for.

Your subscription is for you alone. You may not share, resell or publish your access links, login details or the coaches themselves, or let anyone else use your access. We may suspend or end access that is shared or used in violation of these Terms, without a refund.

The coaches are delivered through Cashie, a third-party platform you use in your web browser. You do not need a ChatGPT account. Your use of the platform may also be subject to its own terms and policies. We do not control the platform and are not responsible for its availability, features or changes.

The coaches' answers are generated by artificial intelligence. Although they are trained on Hal's methods, individual answers are not written or reviewed by Hal and can be incomplete, out of date or wrong. Use your own judgment, and check anything important with a qualified professional. If you want Hal's direct, human coaching, that is available separately as 1:1 coaching.

You agree not to:

• Copy, scrape or attempt to extract the coaches' instructions, prompts, training materials or methods.
• Use the Service to build a competing product.
• Use the Service for anything unlawful, harmful or abusive.
• Interfere with or disrupt the Service or the platforms it runs on.

The Service, the coaches, their instructions and training materials, and the content on this website belong to Health Coaching with Hal and are protected by law. We give you a personal, non-transferable, revocable license to use the Service for your own health and fitness while your subscription is active. The plans and answers you receive are yours to use for your own purposes.

The Service is provided "as is" and "as available". To the fullest extent allowed by law, we make no warranties of any kind, express or implied, including that the Service will be uninterrupted, error free or produce any particular result.

To the fullest extent allowed by law, we are not liable for any indirect, incidental, special or consequential damages, or for any injury, illness or loss arising from your use of the Service or from acting on its answers. Our total liability for any claim relating to the Service is limited to the amount you paid us in the three months before the claim arose.

You agree to cover any claims, losses or costs (including reasonable legal fees) that arise from your misuse of the Service or your breach of these Terms.

We may suspend or end your access if you breach these Terms. We may also change or discontinue the Service; if we discontinue it entirely, we will give reasonable notice and stop billing you.

We may update these Terms. If a change is material, we will notify subscribers by email before it takes effect. Continuing to use the Service after that means you accept the updated Terms.

These Terms are governed by the laws of the State of New Jersey, without regard to its conflict of law rules. Any dispute will be handled in the state or federal courts located in Hudson County, New Jersey, unless applicable law requires otherwise.

Questions about these Terms? Contact hal.mackenzie@gmail.com or text/call 914-522-2604.